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How 99bed Handles Your Personal Information

This Privacy Policy explains exactly what information we collect from your 99bed account, how we use it, and what choices you have — including data linked to your bKash, Nagad or Rocket payment activity.

Account data protectedbKash, Nagad, Rocket payment details securedNo data sold to third partiesYour access rights respectedContact us to request changes

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at 99bed is built around the specific risks of a mobile-first Bangladesh account environment. Because most transactions flow through bKash, Nagad and Rocket, we apply wallet-level verification checks at the point of deposit and withdrawal — your wallet number is matched against the name on your account before any transfer is confirmed. Session cookies keep your login stable across devices but are cleared when you sign out. You can request a full account data summary at any point through our Help Desk.

SSL Encryption

All data sent between your device and 99bed is encrypted in transit. This covers your login details, payment references and any personal information you submit through account forms.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention Rules

We keep your account records for as long as required by the legal rules of your eligible region. Once that period expires and your account is closed, personal data is deleted or anonymised.

Wallet Verification Steps

When you link a bKash, Nagad or Rocket wallet, we verify that the registered mobile number matches your account name. This step protects you against unauthorised withdrawals to a different wallet.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, ask for a correction, or raise a concern about how your information has been handled, you can reach our team through any of the channels below. We aim to acknowledge privacy requests promptly and resolve them in line with the rules applicable to your eligible region in Bangladesh.

Live Chat Start a live chat session from any page on 99bed. Describe your privacy request and our team will log it immediately and follow up on the same thread.

Email Support Send your data request or privacy concern to our support email. Include your registered mobile number and the wallet type — bKash, Nagad or Rocket — linked to your account.

Account Help Desk Log into your 99bed account and open the Help section. Submit a privacy ticket directly there; your account ID is attached automatically so we can locate your records faster.

What We Collect and Why We Collect It

99bed Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 99bed, we collect the information needed to run your account securely and process your payments. This includes your name, contact details, date of birth and the transaction records associated with your bKash, Nagad or Rocket wallet activity. We do not

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store your full mobile wallet PIN or password — only the transaction reference and the amount confirmed by the payment provider. Device information such as your browser type, IP address and session data is logged to protect your account from unauthorised access. If you contact our
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support team, the conversation record is also retained so we can follow up properly. We may share data with payment processors and fraud-prevention partners only to the extent required to complete your transaction or investigate a dispute. We do not sell your data or pass it
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to marketing companies. Retention periods depend on legal requirements applicable in your jurisdiction — where local law or eligible region rules require us to hold records for a set period, we follow that obligation. You can ask us to review, correct or delete your personal data
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at any time by reaching out through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 99bed

These are the questions we hear most often from account holders in Bangladesh about how their data is handled, what rights they have, and what happens to their wallet information. If your question is not covered here, our live chat team can give you a direct answer.

We collect your name, mobile number, date of birth and the payment details tied to your bKash, Nagad or Rocket wallet. Device and session data is also logged for account security purposes.

Yes. Your wallet number is stored in encrypted form and used only to verify and process your transactions. We never display your full wallet number back to you in plain text after registration.

You can submit a deletion request through our Help Desk or by emailing support. We will action it subject to any retention obligations that apply under the rules of your eligible region.

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions, and with fraud-prevention partners where needed. We do not sell personal data to marketers.

Log into your account, open the Help section and raise a data correction ticket. Our team will review your request and update the record after verifying your identity through your registered wallet.

Cookies keep your session active while you browse and help us understand page usage. You can block or clear cookies through your browser — note that blocking session cookies may affect your login experience.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App99bed App InfoSlot Extreme

How 99bed Handles Your Personal Information

How We Protect and Manage Your Account Data

SSL Encryption

Cookie Policy

Data Retention Rules

Wallet Verification Steps

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on 99bed

01 What personal data does 99bed collect when I open an account?

02 Is my bKash or Nagad wallet number stored securely?

03 Can I ask 99bed to delete my personal data?

04 Does 99bed share my data with other companies?

05 How do I correct wrong information on my 99bed account?

06 What are cookies and how does 99bed use them?

Privacy Policy

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